The best option you can choose for our planet is zero waste. That's why we offer a closed loop delivery service for all your household products and personal care. We buy the products in bulk containers, and when they're empty, we send them back to be reused!
How does it work?
It couldn't be simpler!
Select local delivery at checkout - Delivery is £1 to help us cover travel and time
Delivery days are Tuesdays and Fridays - We'll message you nearer the day to give you an estimated time. We can leave them in a safe place if you're not home
Once your bottles are empty, you can either "book a refill slot" on the website, or send me a text, and we'll pop along on our next refill day!
Payment can be made via card on the day, or we can send you the total refill amount for you to pay via Paypal if you're not home.
Just a note: Refill days are generally Tuesdays and Fridays, but if you're desperate for an order before this, please let us know and we'll do what we can to get it out to you before. We understand these are essential items and you can't always go without!
How we weigh: We use trading standards approved weighing scales to ensure they are accurate. Bottles are weighed prior to filling, and after filling, with the scales automatically working out the difference in grams and the cost.
Zero waste shops work on on a 1ml = 1g basis.
All our products not only work great, they are also eco-friendly with vegan, biodegradable ingredients. They help reduce your household plastic waste and help stop single use plastics impacting our planet.
Can I use my own containers?
Yes of course! Although we do recommend using the branded bottles. This is to ensure you have all the correct labelling on for safety. But we'll still be happy to refill your containers if you'd prefer. Just be sure to read the product description beforehand and ingredients if needed on our website.
Do I need to be home?
Not at all. We'll always contact you after your first order, to see your preference for delivery. We can come when you are home, or you can let us know a place where you'll leave them.
Please note, we accept no responsibility for items that have gone missing.
Can I order your other products?
Sure! All products on our website can be delivered for free with your refills.
My postcode isn't on the list?
If your postcode isn’t on the list, then it’s not an area we cover yet. Please feel free to call us or send us a message and we’ll see what we can do. If you think people in your area would be interested, then this could work for us.
What about the ingredients?
All our products are vegan, contain no harsh chemicals or dyes. A full list of ingredients can be found on each product description on our website.
Please note, whilst we try to have the most updated ingredients listed, we are not responsible for the making of the products, meaning our suppliers may make changes before we can have time to change our description. We will always do our best to be thorough but as we are not the “makers” of the product, its up to our suppliers to notify us of changes.
Why Fill & Miniml?
They are both family run businesses in the UK. They make everything with real chemists, combining biodegradable ingredients to create simple but effective cleaning products with no dyes or no harsh chemicals.
They offer a closed loop system by supplying large containers, which they collect once empty and exchange for more.
Both companies ticked all the boxes in what we were looking for. Vegan, biodegradable ingredients which are sourced sustainably and zero waste.
What about your van emissions?
To help keep our emissions as low as possible we only deliver two days a week.
Our van emissions were a concern and we did think about this problem, but we already had our campervan running as a family car before Ethical Eve began. We considered switching to an electric van, but we have 4 children, and this would have meant we would need to run this van as well as a family car. We decided this would be worse for the environment and too costly as a new business.
Although our van may lose the contest on emissions compared to other vehicles, we must understand it also produces a lot of emissions to make new cars. So, in fact using a campervan that will last 2/3 times longer than your average car makes our van a more sensible option for the environment in the long run.
We also plant a tree for every order to help offset these emissions.
Due to the nature of the products, we do not accept returns on the liquids. If you have an issue, please contact us and we will do our best to resolve it.